What Personal Data We Collect and Why We Collect It
By using our website, you are deemed to have full knowledge of and accept this Privacy Policy. If you do not agree to be bound by the terms of this Privacy Policy, please do not use our website.
We reserve the right to alter this Privacy Policy at any time. Such alterations will be posted on our website.
A. We collect information to process your order, deal with your queries, guide and enhance your online experience, supply you with information in which you have expressed an interest and for record keeping. We are committed to protecting your privacy and will only use your information in accordance with the GDPR regulations.
Data Collected & Purpose of Collection
A. To help you choose the right product and design to suit your purpose/business we ask you to make selections and choices. Only the design details are collected if you choose to save the details or place an order.
B. You acknowledge that some parts of the service provided on our website may be provided by third-party service providers and not by us. You consent to us transferring your information to such third-party service providers for the purposes of dealing with your queries, orders and for record keeping.
C. To assist you with your promotions and marketing and tailor our service to your needs we will ask you for feedback, about your business and any information you may require. Supply of this information is optional and not mandatory. All this data will be stored so we can effectively meet your needs.
E. You are entitled to ask for a copy of the information held about you at any time by contacting us.
F. You consent to us (and our representatives) disclosing information to third parties: (i) if we are under a duty to disclose or share your information in order to comply with any legal obligation, or in order to enforce or apply our Terms of Use and any other contract entered into with us, or to protect the rights, property, or safety of our customers, ourselves or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction; and (ii) if we determine that such disclosure is necessary in connection with any investigation or complaint regarding your use of our website.
Security
A. Our website has numerous security measures in place to protect the loss, misuse and alteration of information under our control, such as passwords and firewalls. We cannot, however, guarantee that these measures are, or will remain, adequate. We do take data security very seriously and will use all reasonable endeavours to protect the integrity of the information you provide.
B. Access to your account data is password protected. You must keep all passwords confidential and not disclose or share them with anyone. You are responsible for all activities that occur under your passwords. You must notify us in the event you know or suspect someone else knows your passwords. If we have reason to believe there is a breach of security or misuse of our website, we may require you to change your passwords or we may suspend your account without notice.
C. Our Site may, from time to time, contain links to and from other websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and we do not accept any responsibility or liability for these policies. Please check such policies before submitting any information to these websites.
D. Credit card details are processed by a secure server.
COOKIES
What are Cookies?
We use cookies to personalise your interface with our website, and to remember you when you return to our site. They are small packets of data stored by your browser on your computers hard drive to identify yourself to us and help us to keep track of what you have in your basket. Your browser may have a feature to disable cookies or you can delete them if you wish and your interface will not be severely restricted.
Please note that cookies can’t harm your computer. We don’t store personally identifiable information such as credit card details in cookies we create, but we do use encrypted information gathered from them to help improve your experience of our website. For example, they help us to identify and resolve errors, or to determine relevant related products to show you when you’re browsing. Each browser is different, so check the Managing Cookies information below of your particular browser (or your mobile phones handset manual) to learn how to change your cookie preferences.
We’re giving you this information as part of our initiative to comply with recent EU GDPR legislation, and to make sure we’re honest and clear about your privacy when using our website.
Further Information About Cookies
If you would like to learn more about cookies in general and how to manage them, visit aboutcookies.org (opens in a new window please note that we can’t be responsible for the content of external websites).
Third-Party Cookies
When you visit traleeprinting.com you may notice some cookies that aren’t related to Tralee Printing Works. We use the following third-party services: Google Analytics and Facebook Pixel.
If you take the opportunity to share traleeprinting.com content with friends through social networks such as Facebook and Twitter you may be sent cookies from these websites. We don’t control the setting of these cookies, so please check the third-party websites for more information about their cookies and how to manage them.
Managing Cookies
If cookies aren’t enabled on your computer, it will mean that your shopping experience on our website will be limited to browsing and researching; you won’t be able to add products to your basket and buy them.
Third Party Services
We use DPD Ireland as our delivery partner. Please read their Privacy Policy page on how your details are being used to fulfil the orders.
We use Printlogic application as our Customer Management System.